Terms and conditions

INTRODUCTION
THESE TERMS AND CONDITIONS (TERMS AND CONDITIONS) GOVERN YOUR USE, ACCESS AND PURCHASE OF PRODUCTS THROUGH THEURBANSOCIETY.IT (THE “WEBSITE” OR THE “SITE”). BY USING THE SITE, YOU AGREE TO COMPLY WITH AND BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITE.

GENERAL PROVISIONS
THEURBANSOCIETY.IT IS THE PROPERTY OF SERVICE COMPLET S.R.L (COMPANY REGISTRATION NUMBER MI – 2705646, VAT NUMBER 131509909961).

OTHER SITE POLICIES
PLEASE READ OUR TERMS AND CONDITIONS, RETURNS POLICY, PRIVACY AND COOKIE POLICY (THE “SITE POLICIES”). ALL SITE POLICIES ARE STATED IN THESE TERMS AND CONDITIONS AND, THEREFORE, APPLY TO YOUR ACCESS, USE AND PURCHASE OF PRODUCTS ON THE SITE (“PRODUCT”). IF YOU DO NOT AGREE TO OUR SITE POLICIES, WE ASK THAT YOU DO NOT USE THE SITE. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE SITE, SITE POLICIES AND THESE TERMS AND CONDITIONS AT ANY TIME. IF ANY OF THESE TERMS SHALL BE DEEMED INVALID, VOID, OR FOR ANY REASON UNENFORCEABLE, SUCH CONDITION SHALL BE DEEMED SEVERABLE AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY REMAINING TERMS.

ACCESS TO THE SITE
IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOUR EQUIPMENT (COMPUTER, LAPTOP, NETBOOK, TABLET OR OTHER MOBILE DEVICE) MEETS ALL TECHNICAL SPECIFICATIONS NECESSARY TO ALLOW ACCESS TO AND USE OF THE SITE AND IS COMPATIBLE WITH THE SITE.

WE HAVE THE RIGHT, FROM TIME TO TIME, TO LIMIT ACCESS TO CERTAIN FEATURES, PORTIONS OR CONTENT OF THE SITE, OR THE ENTIRE SITE, TO USERS WHO HAVE REGISTERED WITH US. IT IS YOUR RESPONSIBILITY TO ENSURE THAT THE INFORMATION YOU PROVIDE FOR REGISTRATION IS CORRECT. IF YOU CHOOSE, OR ARE PROVIDED WITH, A LOGIN ID SUCH AS A USERNAME AND PASSWORD OR OTHER IDENTIFIERS AS PART OF OUR SECURITY PROCEDURES, YOU MUST TREAT SUCH INFORMATION AS CONFIDENTIAL AND MUST NOT DISCLOSE IT TO ANYONE ELSE. YOU ARE RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR USING YOUR LOGIN ID AND YOU MUST NOTIFY US IMMEDIATELY OF ANY UNAUTHORIZED USE OR OTHER BREACH OF SECURITY OF WHICH YOU BECOME AWARE. WE RESERVE THE RIGHT TO DISABLE ANY LOGIN ID, AT ANY TIME, IF IN OUR OPINION YOU HAVE FAILED TO COMPLY WITH ANY PROVISION OF THE TERMS AND CONDITIONS OR IF ANY OF THE INFORMATION YOU PROVIDE TO REGISTER AS A USER PROVES TO BE FALSE.

PRODUCTS
THE PRODUCTS ARE THE PROPERTY OF THE URBAN SOCIETY AND ARE SOLD ON THE WEBSITE BY THEURBANSOCIETY.IT. THE URBAN SOCIETY DOES ITS BEST TO BE AS ACCURATE AS POSSIBLE IN THE DESCRIPTION OF THE PRODUCTS. HOWEVER, WE CANNOT GUARANTEE THAT THE DESCRIPTIONS ARE TOTALLY ACCURATE, COMPLETE, RELIABLE OR ERROR-FREE. PLEASE NOTE THAT THE IMAGES OF THE PRODUCTS ON THE WEBSITE ARE FOR ILLUSTRATIVE PURPOSES ONLY AND, WHILE WE HAVE DONE OUR BEST TO REPORT THE COLORS OF THE PRODUCTS AS ACCURATELY AS POSSIBLE, THE COLORS YOU WILL SEE DEPEND ON YOUR MONITOR AND MAY NOT BE ACCURATE COMPARED TO THE FINAL PRODUCT.

PURCHASES FOR PERSONAL USE ONLY
YOU CAN PURCHASE THE PRODUCTS ON THE SITE ONLY FOR PERSONAL USE AND NOT FOR RESALE. BY PLACING YOUR ORDER YOU CERTIFY THAT YOU ARE PURCHASING PRODUCTS EXCLUSIVELY FOR PERSONAL USE AND NOT TO BE RESOLD AND THAT YOU ACCEPT OUR TERMS AND CONDITIONS. NEITHER THE URBAN SOCIETY NOR THE SUPPLIER HAVE ANY LIABILITY TO YOU FOR LOSS OF PROFIT, LOSS OF REVENUE, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.

ORDERS AND AVAILABILITY
PRODUCTS CAN BE ORDERED BY CLICKING ON THE ITEMS YOU WISH TO PURCHASE AND THEN FOLLOWING THE STEPS THAT APPEAR ON THE VIDEO. YOU CAN CHECK AND CORRECT ANY ENTRY ERRORS IN YOUR ORDER UP TO THE TIME YOU SUBMIT YOUR ORDER TO US BY CLICKING ON THE “PAY NOW” BUTTON ON THE CHECKOUT PAGE. ALL ORDERS ARE SUBJECT TO OUR CONFIRMATION VIA EMAIL. AFTER PLACING AN ORDER YOU WILL RECEIVE AN EMAIL FROM US CONFIRMING RECEIPT OF YOUR ORDER; AN ORDER REFERENCE NUMBER WILL BE INCLUDED IN THE EMAIL. PLEASE NOTE THAT THIS EMAIL DOES NOT CONSTITUTE A CONFIRMATION OF ACCEPTANCE OF YOUR ORDER. YOUR ORDER CONSTITUTES AN OFFER TO PURCHASE A PRODUCT. ALL ORDERS ARE SUBJECT TO OUR ACCEPTANCE. WE ARE NOT OBLIGED TO ACCEPT YOUR ORDER AND, AT OUR DISCRETION, WE MAY REFUSE TO ACCEPT AN ORDER. HOWEVER, YOU ACKNOWLEDGE THAT BY CLICKING ON THE “PAY NOW” BUTTON YOU ACCEPT THE OBLIGATION TO PAY FOR THE PRODUCTS. WHEN WE ACCEPT YOUR ORDER WE CONFIRM SUCH ACCEPTANCE BY SENDING YOU AN EMAIL CONFIRMING THAT THE PRODUCT HAS BEEN SHIPPED (“SHIPMENT CONFIRMATION”). THE CONTRACT BETWEEN US AND THE CUSTOMER IN RELATION TO THE PRODUCTS ORDERED (“CONTRACT”) WILL ONLY BE COMPLETED WHEN WE SEND THE SHIPPING CONFIRMATION. AFTER ENTERING INTO THE “CONTRACT”, WE WILL HAVE A LEGAL OBLIGATION TO SUPPLY YOU WITH THE GOODS IN ACCORDANCE WITH THE CONTRACT. THE “CONTRACT” RELATES ONLY TO THE PRODUCT OR PRODUCTS FOR WHICH WE HAVE CONFIRMED SHIPMENT IN THE SHIPPING CONFIRMATION. WE WILL NOT BE OBLIGED TO SUPPLY ANY OTHER PRODUCTS WHICH MAY HAVE BEEN PART OF YOUR ORDER UNTIL THE SHIPMENT OF SUCH PRODUCTS HAS BEEN CONFIRMED WITH A SEPARATE SHIPMENT CONFIRMATION.

PLEASE NOTE THAT THE PRODUCTS ON THIS SITE MAY BE OUT OF STOCK OR NO LONGER AVAILABLE, AND AVAILABILITY IS NOT GUARANTEED.

DELIVERY TERMS VIA EXPRESS COURIER
THE SENDER AND THE RECIPIENT AGREE THAT FOR THE TRANSPORT OF GOODS THROUGH THE COURIER NETWORK THE NORMAL EXPRESS COURIER DELIVERY TERMS APPLY, THE MAIN PROVISIONS OF INTEREST TO THE RECIPIENT ARE GIVEN BELOW:

– RESPONSIBILITY OF THE COURIER
With reference to each individual shipping, the corrier’s liability in international transport for air freight (including the hypotheses in which Ancillary Transport services are carried out by land) for losses and damage is limited, according to the provisions of the Montreal or Warsaw Convention Convention , AS APPLICABLE, OR IN THE ABSENCE OF ANY COVENANT, THE LESSER OF (I) CURRENT MARKET VALUE AND STATED MARKET VALUE OR (II) 22 SPECIAL DRAWING RIGHTS PER KILOGRAM (APPROXIMATELY $26.00 PER KILOGRAM). SAID LIMIT SHALL ALSO APPLY TO ALL OTHER FORMS OF TRANSPORT, EXCEPT WHERE SHIPMENTS ARE TRANSPORTED BY ROAD, IN WHICH CASE THE LIMITS SET FORTH BELOW WILL APPLY.

FOR INTERNATIONAL ROAD TRANSPORT, THE COURIER’S LIABILITY FOR LOSSES AND DAMAGES IS LIMITED, IN ACCORDANCE WITH THE INTERNATIONAL CONVENTION FOR THE TRANSPORT OF GOODS BY ROAD (CMR) TO THE LESSER OF (I) THE ACTUAL MARKET VALUE AND THE DECLARED VALUE OR ( II) AT 8.33 SPECIAL DRAWING RIGHTS PER KILOGRAM (APPROX. 14.00 PER KILOGRAM). IN THE ABSENCE OF LEGALLY APPLICABLE LIMITATIONS OR LOWER LIMITATIONS OF LIABILITY IN APPLICABLE NATIONAL LAW, SUCH LIMITATIONS ALSO APPLY TO DOMESTIC HIGHWAY TRANSPORTATION OF GOODS. WHERE THE SENDER INTENDS TO COVER ANY DAMAGES FOR AMOUNTS DIFFERENT THAN THE ABOVE PROVIDED, THE SENDER MUST PROVIDE A SPECIFIC DECLARATION OF VALUE AND REQUEST INSURANCE, AS DESCRIBED IN THE FOLLOWING POINT 8, OR PROVIDE DIRECTLY FOR INTERNATIONAL TRANSPORT BY ROAD, THE RESPO NSABILITY OF COURIER FOR LOSSES AND DAMAGES IS LIMITED, IN ACCORDANCE WITH THE INTERNATIONAL CONVENTION FOR THE TRANSPORT OF GOODS BY ROAD (CMR) TO THE LESSER OF (I) THE ACTUAL MARKET VALUE AND THE DECLARED VALUE OR (II) TO 8.33 SPECIAL DRAWING RIGHTS PER KILOGRAM (APPROX. 14.00 PER KILOGRAM). IN THE ABSENCE OF LEGALLY APPLICABLE LIMITATIONS OR LOWER LIMITATIONS OF LIABILITY IN APPLICABLE NATIONAL LAW, SUCH LIMITATIONS ALSO APPLY TO DOMESTIC HIGHWAY TRANSPORTATION OF GOODS. WHERE THE SENDER INTENDS TO COVER ANY DAMAGES FOR AMOUNTS DIFFERENT THAN THE ABOVE PROVIDED, THE SENDER MUST PROVIDE A SPECIFIC DECLARATION OF VALUE AND REQUEST INSURANCE, AS DESCRIBED IN THE FOLLOWING POINT 8, OR PROVIDE INSURANCE DIRECTLY. THE COURIER’S LIABILITY IS STRICTLY LIMITED TO LOSSES AND DAMAGES DIRECT TO THE SHIPMENT, AND MAY NOT EXCEED THE VALUE LIMIT PER POUND OF SHIPMENT WEIGHT IN ACCORDANCE WITH THIS SECTION 6. COMPENSATION FOR ANY OTHER LOSS OR DAMAGE IS EXCLUDED (INCLUDING, BY PURPOSE OF EXAMPLE, LOSSES IN TERMS OF PROFITS, PROFITS,
INTEREST, LOSS OF OPPORTUNITY), REGARDLESS OF THE NATURE OF THE LOSS OR DAMAGE, EVEN IF THE RISK OF A POTENTIAL LOSS OR POSSIBLE DAMAGE HAS BEEN COMMUNICATED TO, OR OTHERWISE KNOWN BY, THE COURIER. THE COURIER UNDERTAKES TO DO WHAT IS POSSIBLE SO THAT THE SHIPMENTS ARE DELIVERED IN COMPLIANCE WITH THE DELIVERY TIMES COMMUNICATED BY DHL;

– EXPIRY AND COMPLAINTS
ALL REQUESTS FOR COMPENSATION MUST BE SUBMITTED IN WRITING TO THE COURIER NO LATER THAN THIRTY (30) DAYS FROM THE DATE ON WHICH THE COURIER TOOK CHARGE OF THE SHIPMENT. AFTER THE ABOVE-MENTIONED DEADLINE, THE COURIER WILL NOT BE HELD RESPONSIBLE IN ANY WAY. FOR EACH SHIPMENT, A SINGLE COMPENSATION REQUEST MAY BE MADE, AS WILL THE SINGLE REIMBURSEMENT OF ALL LOSSES OR DAMAGES CONNECTED WITH THE SHIPMENT ITSELF.

– EVENTS OUTSIDE THE COURIER’S CONTROL
THE COURIER CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE DUE TO CAUSES BEYOND THE COURIER’S CONTROL, INCLUDING, BUT NOT LIMITED TO: ELECTRICAL OR MAGNETIC DAMAGE, DELETION OF ELECTRONIC OR PHOTOGRAPHIC IMAGES, DATA OR RECORDINGS; ANY FEATURE OR DEFECT RELATED TO THE NATURE OF THE SHIPMENT, EVEN IF KNOWN TO THE COURIER; ACTS OR OMISSIONS BY A PERSON WHO IS NOT UNDER THE DIRECT RESPONSIBILITY OF THE COURIER, E.G. SENDER, RECIPIENT, THIRD PARTY, CUSTOMS OR OTHER GOVERNMENT ENTITIES; FORCE MAJEURE, EX. EARTHQUAKE, CYCLONE, STORM, FLOOD, FOG, WAR, AIRCRAFT OR EMBARGO, CIVIL UNREST OR RIOT, STRIKES.

– ITINERARY
THE SENDER EXPRESSLY ACCEPTS ANY ROUTE OR VARIATION THEREOF, INCLUDING THE POSSIBILITY THAT THE SHIPMENT IS MADE WITH INTERMEDIATE STOPS.

– APPLICABLE LEGISLATION
THE SENDER EXPRESSLY ACKNOWLEDGES, IN FAVOR OF THE COURIER, THAT ANY DISPUTE CONNECTED WITH OR ARISING FROM THE EXECUTION OF TRANSPORT AND FROM THE APPLICATION OF THESE CGT, SHALL BE SUBJECT TO THE NON-EXCLUSIVE JURISDICTION AS WELL AS TO THE LAW OF THE COUNTRY WHERE THE SHIPMENT ITSELF ORIGINS, PROVIDED THAT THIS DOES NOT CONTRACT WITH IMPERATIVE REGULATIONS OF LAW.

TERMS OF CUSTOMS OPERATIONS
THE CUSTOMS BROKER:
1.1 YOU HAVE THE RIGHT TO SUBMIT THE CUSTOMS DECLARATION FOR EXPRESS SHIPMENTS;
1.2 UNDERTAKES TO INFORM THE RECIPIENT VIA FAX OR ELECTRONIC COMMUNICATION ABOUT THE
DATE OF ARRIVAL OF THE GOODS AT THE TEMPORARY STORAGE WAREHOUSE (BELOW –
TSW);
1.3 UNDERTAKES TO CARRY OUT THE OTHER ACTIVITIES REQUIRED BY UNION CUSTOMS LEGISLATION
NE CUSTOMS AND THE RUSSIAN FEDERATION, NECESSARY FOR CARRYING OUT A CUSTOMS OPERATION, AS A PERSON TO WHOM THE AUTHORITY OF THE RECIPIENT IN RELATION TO HAS BEEN DELEGATED
TO THE EXPRESS GOODS DECLARED.

  1. THE RECIPIENT IS OBLIGED TO PROVIDE THE CUSTOMS BROKER WITH INFORMATION AND DOCUMENTS
    COMPLETE AND RELIABLE MENTIONS AND DOCUMENTATION REQUIRED BY THE CUSTOMS LEGISLATION OF THE CUSTOMS UNION AND THE RUSSIAN FEDERATION FOR THE IMPLEMENTATION OF THE DECLARATION OF
    EXPRESS SHIPPING, AS WELL AS PROVIDING ANY ADDITIONAL DOCUMENTATION THAT WILL BE REQUESTED
    FROM THE CUSTOMS BROKER. ALL DOCUMENTS NECESSARY FOR THE DECLARATION OF THE GOODS MUST BE PRESENTED NO LATER THAN 10 (TEN) CALENDAR DAYS FROM THE MOMENT THE GOODS ARRIVE IN THE TEMPORARY STORAGE WAREHOUSE.
  2. THE RECIPIENT UNDERTAKES TO INDEPENDENTLY COMPLY WITH ALL THE ASSOCIATED FORMALITIES
    TO THE FREQUENCY OF MOVEMENT OF GOODS ACROSS THE CUSTOMS BORDER.
  3. THE SENDER AND RECIPIENT GUARANTEE LEGAL AUTHORITY OR OTHER LEGAL BASIS FOR THE PERFORMANCE OF LEGALLY SIGNIFICANT ACTIONS BY THE CUSTOMS BROKER ON THEIR BEHALF AND ARE FULLY RESPONSIBLE FOR PROVIDING COMPLETE AND RELIABLE INFORMATION REGARDING THE EXPRESS SHIPMENT.
  4. RESPONSIBILITY OF THE PARTIES
  1. RESPONSIBILITY OF THE PARTIES

5.1. THE RECIPIENT IS RESPONSIBLE FOR THE SANCTIONS IMPOSED ON THE CUSTOMS BROKER AS A RESULT OF THE VIOLATION BY THE LATTER OF THE CUSTOMS REGULATIONS IN ACCORDANCE WITH
FOLLOW-UP OF THE SUBMISSION BY THE RECIPIENT OF INFORMATION AND DOCUMENTS
COMPLETE AND/OR INACCURATE, INCLUDING FAILURE OF CONFORMITY OF THE GOODS TRANSPORTED WITH THE ACCOMPANYING DOCUMENTS IN TERMS OF NAME, QUANTITY AND OTHER CHARACTERISTICS OF A DECLARATION
RELIABLE, AS WELL AS THE ACTUAL PRESENTATION BY THE RECIPIENT OF THE SPECIFIED DOCUMENTS AND INFORMATION, IN WHICH CASE THE RECIPIENT AGREES TO REFUND THE SHIPPER-
CUSTOMS OFFICER THE AMOUNT OF SUCH PENALTIES ON THE BASIS OF A SEPARATE INVOICE.

5.2. THE CUSTOMS BROKER SHALL NOT BE LIABLE FOR LOSS OF PROFIT AND OTHER INDIRECT AND UNforeseen LOSSES OF THE CONSIGNEE, EVEN IF SUCH LOSSES ARE FORESEEABLE OR IF SUCH POSSIBILITY HAD BEEN NOTIFIED TO THE CUSTOMS BROKER OR COULD OR WHERE-
IT MUST BE KNOWN BY THE SAME.

5.3. THE PARTIES ARE RELEASED FROM ANY LIABILITY FOR FAILURE TO PERFORM, TOTAL OR PARTIAL, OF THEIR OBLIGATIONS UNDER THIS AGREEMENT IF THE SAME HAS OCCURRED
AFFECTED AS A CONSEQUENCE OF A CASE OF FORCE MAJEURE, AND IF SUCH CASE DIRECTLY AFFECTS THE EXECUTION OF THIS AGREEMENT.

  1. CUSTOMS TARIFFS AND PAYMENT OF CUSTOMS OPERATIONS:

6.1. THE COST OF THE SERVICES IS DETERMINED ACCORDING TO THE RATES OF THE CUSTOMS FORWARDER –
AS OF THE INVOICE DATE, INCLUDING THE AMOUNT OF CUSTOMS DUTIES AND OTHER COSTS INCURRED BY THE CUSTOMS BROKER FOR THE PROVISION OF THE SERVICES UNDER THIS
AGREEMENT.
6.2. CUSTOMS BROKER SERVICES MUST BE PAID BY THE RECIPIENT.
6.3. THE CUSTOMS BROKER RESERVES THE RIGHT, AT THE EXPENSE OF THE RECIPIENT, TO WITHHOLD
ANY GOODS OF THE SAME UNTIL RECEIPT BY THE CUSTOMS BROKER
OF FULL PAYMENT FOR SERVICES RENDERED TO THE RECIPIENT UNDER THIS AGREEMENT.

  1. GENERAL PROVISIONS
    IN THE EVENT OF A CHANGE TO THE TEXT OF THE TERMS AND/OR THE AGREEMENT, THE PARTIES AGREE THAT
    THE TERMS AND CONDITIONS IN FORCE ON THE DATE OF RECEIPT OF CONSENT WILL BE APPLICABLE
    REFERRED TO IN POINT 2.2.

DELIVERY AND SHIPPING

YOUR ORDER WILL BE PROCESSED BY THE DELIVERY DATE INDICATED IN THE SHIPPING CONFIRMATION OR, IF NO DATE IS SPECIFIED, WITHIN 30 DAYS FROM THE DATE OF THE SHIPPING CONFIRMATION, EXCEPT IN THE EVENT OF EXCEPTIONAL CIRCUMSTANCES. DELIVERY IS CONSIDERED COMPLETED UPON RECEIPT OF THE PRODUCTS TO THE ADDRESS YOU SPECIFIED IN YOUR ORDER. IF THE DELIVERY ADDRESS IS GEOGRAPHICALLY REMOTE, FOR EXAMPLE CERTAIN ISLANDS AWAY FROM THE COAST OR OTHER ISOLATED LOCATIONS, IT MAY BE IMPOSSIBLE FOR US TO DELIVER TO THAT LOCATION. IN SUCH CASE WE WILL BE SURE TO NOTIFY YOU OF THIS CIRCUMSTANCE BEFORE ACCEPTING YOUR ORDER. WE RESERVE THE RIGHT NOT TO MAKE DELIVERIES TO ANY COUNTRY WHERE SUCH DELIVERY IS PROHIBITED UNDER APPLICABLE EXPORT LAWS. ORDERS CANNOT BE DELIVERED TO PO BOXES OR SIMILAR ADDRESSES. PRODUCTS INSERTED IN A SINGLE ORDER CANNOT BE DELIVERED TO DIFFERENT ADDRESSES. WE WISH TO REMIND YOU THAT ALL PRODUCTS PURCHASED MUST BE USED IN THE COUNTRY FROM WHICH THEY ARE ORDERED. IF, HOWEVER, YOU DECIDE TO TAKE THE ITEMS TO ANOTHER COUNTRY, YOU WILL BE RESPONSIBLE TO COMPLY WITH BOTH THE EXPORT LEGISLATION OF THE COUNTRY FROM WHICH THE ORDER WAS PLACED AND THE LEGISLATION OF THE COUNTRY OF DESTINATION. WE CANNOT BE HELD RESPONSIBLE. SHIPMENTS ARE ENTRUSTED TO A TRUSTED COURIER AND TAKE PLACE FROM MONDAY TO SATURDAY (OR ON OTHER NORMALLY WORKING DAYS IN COUNTRIES WHICH DO NOT FOLLOW WESTERN CONVENTIONS REGARDING THE WORKING WEEK), WITH THE EXCLUSION OF HOLIDAYS, GENERALLY BETWEEN 8:00 A.M. 5pm. IT IS NOT POSSIBLE TO SPECIFY THE EXACT DELIVERY TIME. PLEASE NOTE THAT THE COURIER MAY REQUIRE A SIGNATURE UPON DELIVERY. IF YOU ARE ORDERING PRODUCTS FOR INTERNATIONAL DELIVERY, THEY MAY BE OPENED AND INSPECTED BY CUSTOMS AUTHORITIES AND MAY BE SUBJECT TO IMPORT DUTIES AND OTHER TAXES WHICH MUST BE PAID WHEN THE DELIVERY REACHES THE SPECIFIED DESTINATION. YOU WILL BE RESPONSIBLE FOR PAYING SUCH IMPORT DUTIES AND OTHER TAXES. PLEASE NOTE THAT WE HAVE NO CONTROL OVER SUCH CHARGES AND CANNOT PREDICT THE AMOUNT OF THEM. FOR FURTHER INFORMATION BEFORE PLACING YOUR ORDER YOU CAN CONTACT YOUR LOCAL CUSTOMS OFFICE. IF YOU RETURN A PRODUCT, IMPORT DUTIES WILL BE REFUND IF THEY WERE ORIGINALLY INCLUDED IN THE PURCHASE PRICE. IF THEY WERE NOT INCLUDED, YOU WILL BE REQUIRED TO REQUEST A REFUND OF THE DATA DIRECTLY FROM THE LOCAL CUSTOMS OFFICE.

PRE-ORDERS


ALL PRODUCTS ARE READY FOR SHIPMENT WITH THE EXCLUSION OF PRE-ORDER ITEMS. ALL PRE-ORDER PRODUCTS HAVE AN ESTIMATED SHIPPING DATE WHICH INDICATES THE DATE THE PRODUCT WILL SHIP FROM OUR WAREHOUSE, BUT SUCH PRODUCTS MAY ARRIVE EARLIER OR LATE THAN SPECIFIED. THE CREDIT CARD WILL BE CHARGED AT THE TIME OF PRE-ORDER, SUBJECT TO NORMAL ANTI-FRAUD CHECKS. THE ESTIMATED SHIPPING DATE IS PUBLISHED ONLINE. THE URBAN SOCIETY IS NOT RESPONSIBLE FOR DELAYS, CANCELLATIONS OR CHANGES MADE TO PRE-ORDER PRODUCTS DURING THE COURSE OF PRODUCTION. IF A PRE-ORDER ITEM IS NOT SHIPPED BY THE ESTIMATED DATE, THE CUSTOMER WILL RECEIVE A NOTIFICATION AND, AT THE CUSTOMER’S CHOICE, MAY RECEIVE A FULL REFUND OR AN UPDATED SHIPPING DATE ESTIMATE. IF AN ORDER CONTAINS BOTH AVAILABLE ITEMS AND PRE-ORDER ITEMS, AT LEAST TWO SEPARATE DELIVERIES WILL MOST PROBABLY BE MADE TO THE CUSTOMER.

PRICES AND PAYMENT


PRICES MAY CHANGE WITHOUT NOTICE. EVEN THOUGH WE DO OUR BEST TO ENSURE
MAKE SURE THAT ALL PRICES ON OUR WEBSITE ARE ACCURATE, ERRORS MAY OCCUR. CHANGES DO NOT AFFECT ORDERS FOR WHICH WE HAVE ALREADY SENT YOU A SHIPPING CONFIRMATION. THE SITE CONTAINS MANY PRODUCTS AND IT IS ALWAYS POSSIBLE THAT, DESPITE OUR MAXIMUM EFFORT, SOME OF THE PRODUCTS ON THE SITE ARE INCORRECTLY PRICED. WE NORMALLY CHECK PRICES AS PART OF OUR NORMAL SHIPPING PROCEDURES SO THAT IF THE CORRECT PRICE OF A PRODUCT IS LESS THAN THE STATED PRICE, WE WILL CHARGE YOU THE LOWER AMOUNT. IF THE CORRECT PRICE OF A PRODUCT IS HIGHER THAN THE PRICE STATED ON THE SITE, WE WILL NORMALLY, IN OUR DISCRETION, CONTACT YOU FOR INSTRUCTIONS BEFORE SHIPPING THE PRODUCT, OR REFUSE YOUR ORDER AND NOTIFY YOU OF SUCH REFUSAL. PRICES INCLUDE VAT BUT EXCLUDE SHIPPING COSTS, WHICH WILL AUTOMATICALLY BE ADDED (AT THE INDICATED COST) TO THE TOTAL AMOUNT DUE WHEN YOU SEE THE ITEMS IN THE SHOPPING CART AND HAVE SELECTED YOUR PREFERRED SHIPPING METHOD. PAYMENT FOR ALL ORDERS MUST BE MADE VIA CREDIT OR DEBIT CARD ON THE CHECKOUT PAGE. WE ACCEPT MOST MAJOR CREDIT AND DEBIT CARDS FOR PAYMENT. PLEASE NOTE THAT ONLINE PAYMENT TRANSACTIONS ARE SUBJECT TO CONTROLS BY YOUR CARD ISSUER AND WE HAVE NO RESPONSIBILITY IF YOUR CARD ISSUER REFUSES FOR ANY REASON TO AUTHORIZE YOUR PAYMENT. WE ALSO CARRY OUT A NORMAL PRE-AUTHORIZATION CHECK OF YOUR PAYMENT CARD AND THE PRODUCTS ARE NOT SHIPPED UNTIL SUCH PRE-AUTHORIZATION IS COMPLETED. SOMETIMES WE MAY RUN PROMOTIONS WHICH INVOLVE THE ISSUANCE OF DISCOUNT CODES. SUCH CODES CAN BE USED FOR PARTIAL PAYMENT OF THE PRICE OF PRODUCTS ORDERED ONLINE, SUBJECT TO THE TERMS AND CONDITIONS OF ISSUANCE OF SUCH CODES (AS STATED IN OUR PROMOTION THROUGH WHICH YOU RECEIVE THE CODE). DISCOUNT CODES CAN BE USED ONLY ONCE, AND ONLY DURING THE VALIDITY PERIOD INDICATED AND ONLY IN RELATION TO OUR PROMOTION THROUGH WHICH YOU RECEIVE THE CODE). DISCOUNT CODES CAN BE USED ONLY ONCE, AND ONLY DURING THE VALIDITY PERIOD INDICATED AND ONLY IN RELATION TO THE RELEVANT PRODUCTS INDICATED. DISCOUNT CODES CANNOT BE REDEMPTED FOR CASH.

RETURN POLICY
PLEASE REFER TO THE RETURNS POLICY WHICH IS AN INTEGRAL PART OF THESE TERMS AND CONDITIONS.

PRIVACY
WE RECOMMEND YOU READ OUR PRIVACY POLICY WHICH ILLUSTRATES OUR PRACTICES
TICS RELATING TO ONLINE PRIVACY.

THE TERMS AND CONDITIONS OF THE PRIVACY POLICY GOVERN THE PROCESSING OF ALL DATA
PERSONAL PERSONAL COLLECTED IN RELATION TO YOUR PURCHASE OF PRODUCTS THROUGH THE SITE.

INTELLECTUAL PROPERTY


ALL CONTENTS PRESENT ON THE SITE, SUCH AS WORKS, IMAGES, PHOTOGRAPHS, DIALOGUES, MUSIC, SOUNDS, VIDEOS, DOCUMENTS, DRAWINGS, FIGURES, LOGOS, MENUS, WEB PAGES, GRAPHICS, COLORS, STRUCTURES, TOOLS, FONTS, PROJECTS, DIAGRAMS , SCHEMES, METHODS, PROCESSES, FUNCTIONS AND SOFTWARE (COLLECTIVELY, THE “CONTENT”), ARE THE PROPERTY OF SERVICE COMPLET S.R.L AND ARE PROTECTED BY NATIONAL AND INTERNATIONAL COPYRIGHT AND OTHER INTELLECTUAL PROPERTY LAWS. YOU MAY NOT REPRODUCE, PUBLISH, DISTRIBUTE, EXHIBIT, MODIFY, CREATE DERIVATIVE WORKS FROM, OR EXPLOIT IN ANY WAY, IN WHOLE OR PART, THE CONTENT WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT OF SERVICE COMPLET S.R.L AS APPLICABLE. SERVICE COMPLET S.R.L WILL HAVE THE EXCLUSIVE RIGHT TO AUTHORIZE OR PROHIBIT, IN ITS TOTAL DISCRETION, ANY REPRODUCTION, PUBLICATION, DISTRIBUTION, PERFORMANCE, MODIFICATION, CREATION OF WORKS DERIVED FROM, OR EXPLOITATION IN ANY WAY, IN WHOLE OR IN PART, OF THE CONTENT. SERVICE COMPLET S.R.L WILL HAVE THE RIGHT, AT ANY TIME, TO CLAIM THE
OWNERSHIP OF ANY CONTENT ON THE SITE AND YOU OBJECT TO ANY USE, DISTORTION OR OTHER MODIFICATION OF SUCH CONTENT. ANY REPRODUCTION, PUBLICATION, DISTRIBUTION, PERFORMANCE, MODIFICATION, CREATION OF DERIVATIVE WORKS FROM, OR EXPLOITATION IN ANY WAY OF THE CONTENT EXPRESSLY AUTHORIZED IN WRITING BY SERVICE COMPLET S.R.LS WILL TAKE PLACE SOLELY FOR LEGAL PURPOSES AND IN COMPLIANCE WITH ALL APPLICABLE LAWS. LICENSEE AND SITE ACCESS.

VIEWING, PRINTING, OR DOWNLOADING ANY CONTENT FROM THE SITE ONLY GRANTS YOU A LIMITED, NON-EXCLUSIVE, NON-TRANSFERABLE LICENSE FOR YOUR PERSONAL USE AND DOES NOT GRANT YOU A LICENSE TO REPUBLISH, DISTRIBUTE, ASSIGN, SUBLICENSE, SALE, OR PROCESSING DERIVATIVE WORKS OR OTHER USES. NO PART OF ANY CONTENT MAY BE REPRODUCED IN ANY FORM OR INCLUDED INTO ANY COMPUTER, ELECTRONIC OR MECHANICAL SYSTEM EXCEPT FOR YOUR PERSONAL USE (BUT NOT FOR RESALE OR REDISTRIBUTION). YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES AND OTHER NEGATIVE CONSEQUENCES ARISING OUT OF YOUR USE OF THE SITE AND THE CONTENT. THE URBAN SOCIETY SHALL NOT BE HELD LIABLE FOR ANY USE OF THE SITE AND THE CONTENT MADE BY YOU IN VIOLATION OF ANY APPLICABLE LAWS AND REGULATIONS AND OF THESE TERMS AND CONDITIONS.

EXTERNAL LINKS

THE SITE MAY, FROM TIME TO TIME, INCLUDE LINKS TO EXTERNAL “THIRD PARTY WEBSITES”, INCLUDING LINKS TO THIRD PARTY OFFERS AND PROMOTIONS. WE INCLUDE THESE LINKS TO GIVE YOU ACCESS TO INFORMATION, PRODUCTS OR SERVICES THAT YOU MAY CONSIDER USEFUL OR INTERESTING. WE ARE NOT RESPONSIBLE FOR THE CONTENT OF THIRD PARTY WEBSITES OR ANYTHING PROVIDED BY THEM AND DO NOT GUARANTEE THAT THEY ARE ALWAYS AVAILABLE. THE FACT THAT WE INCLUDE LINKS TO SUCH EXTERNAL SITES DOES NOT IMPLY ANY ENDORSEMENT OR ASSOCIATION WITH THEIR OPERATORS OR PROMOTERS. YOU AGREE THAT YOUR USE OF ANY THIRD PARTY WEBSITES IS AT YOUR SOLE RISK AND WITHOUT ANY WARRANTIES OF ANY KIND BY PROVIDER, WHETHER EXPRESS, IMPLIED OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR ABSENCE OF VIOLATIONS. UNDER NO CIRCUMSTANCES SHALL PROVIDER AND/OR THE URBAN SOCIETY BE LIABLE FOR DAMAGES ARISING OUT OF ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY WEBSITE OR FOR ANY INFORMATION APPEARING ON THIRD PARTY WEBSITES.

VARIOUS


YOU MAY NOT ASSIGN OR TRANSFER ANY OF YOUR RIGHTS OR OBLIGATIONS UNDER ANY CONTRACT. ALL NOTICES YOU GIVE US WILL BE IN WRITING AND WILL BE SENT TO THE ADDRESS AT THE END OF THESE TERMS AND CONDITIONS. WE MAY SERVE YOU WITH NOTICES TO THE E-MAIL OR REGULAR MAIL ADDRESS YOU PROVIDED WHEN PLACING YOUR ORDER. FAILURE TO EXERCISE ANY OF OUR RIGHTS DOES NOT CONSTITUTE A WAIVER OF THAT RIGHT. IF ANY PROVISION OF THESE TERMS AND CONDITIONS IS DEEMED INVALID, VOID OR UNENFORCEABLE, THE REMAINING PROVISIONS OF THESE GENERAL TERMS AND CONDITIONS OF SALE SHALL REMAIN IN FULL FORCE TO THE EXTENT PERMITTED BY LAW.

THESE TERMS AND CONDITIONS AND ANY DOCUMENTS EXPRESSLY REFERENCED IN THEM REPRESENT THE ENTIRE AGREEMENT BETWEEN YOU AND US IN RESPECT OF THE SUBJECT MATTER OF ANY CONTRACT. WE ARE REQUIRED BY LAW TO INFORM YOU THAT CONTRACTS CAN ONLY BE CONCLUDED IN ITALIAN OR IN LANGUAGE AND THAT NO REGISTRATION OBLIGATION APPLIES. ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, THEIR VALIDITY, INTERPRETATION, STATEMENT, EXECUTION AND ENFORCEMENT, WILL BE GOVERNED BY ITALIAN LAW. THE ITALIAN COURTS SHALL HAVE EXCLUSIVE JURISDICTION TO RESOLUTE ANY LEGAL PROCEEDINGS ARISING OUT OF OR IN RELATION TO THESE TERMS AND CONDITIONS.

DISCLAIMER AND LIMITATION OF LIABILITY


THE SUPPLIER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE PRODUCTS INCLUDED IN THE THEURBANSOCIETY.IT SITE NOR WITH REGARD TO THE GOODS THAT ARE SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED , WHICH EXTEND BEYOND THE DESCRIPTION OF THE GOODS CONTAINED IN OUR ORDER CONFIRMATION. PROVIDER SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, ACCESSORY, PUNITIVE AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

MAJOR FORCE


PROVIDER SHALL NOT BE RESPONSIBLE FOR ANY DELAY OR FAILURE IN PERFORMANCE CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL.

CONTACTS


IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS AND CONDITIONS OR AN ORDER YOU HAVE PLACED OR ABOUT THE ORDER PROCEDURE IN GENERAL YOU CAN SEND AN EMAIL TO THE FOLLOWING ADDRESS INFO@THEURBANSOCIETY.IT