Information and Privacy

WE AT THE URBAN SOCIETY GIVE THE MAXIMUM PRIORITY TO DATA SECURITY AND CONFIDENTIALITY.

THIS PRIVACY POLICY CONCERNS THE PERSONAL DATA THAT THE URBAN SOCIETY COLLECTS OR THAT THE USER PROVIDES WHEN YOU VISIT THEURBANSOCIETY.IT AND/OR DECIDES TO SHARE WITHIN A THE URBAN SOCIETY POINT OF SALE. OUR PRIVACY POLICY INTENDS TO SET OUT CLEAR GUIDELINES REGARDING HOW THE URBAN SOCIETY PROCESSES YOUR PERSONAL DATA.

BELOW WE EXPLAIN HOW WE USE THE PERSONAL DATA THAT THE USER LEAVES AND/OR PROVIDES.

PRIVACY POLICY

  • Our privacy policy
  • User data processed by us
  • The purpose of our processing of your personal data
  • Obtaining consent before data processing or processing following another legal basis
  • Protection of personal data
  • Cookies
  • Sharing of your personal data
  • Cancellation
  • Your rights
  1. OUR PRIVACY POLICY

THE SCOPE OF THE PRIVACY POLICY

FOR US AT THE URBAN SOCIETY (“THE URBAN SOCIETY” OR “WE”), DATA PROTECTION AND CONFIDENTIALITY ARE AN ABSOLUTE PRIORITY.

THIS PRIVACY POLICY IS THE BASIS OF OUR PROCESSING OF PERSONAL DATA AND INFORMS YOU OF HOW WE PROCESS YOUR PERSONAL DATA. THIS POLICY APPLIES BOTH TO THE PERSONAL DATA THAT THE URBAN SOCIETY COLLECTS AND TO THE PERSONAL DATA PROVIDED BY YOU WHEN YOU VISIT OUR WEBSITE.

AT THE END OF THIS PRIVACY POLICY YOU CAN READ YOUR RIGHTS AS A REGISTERED PERSON AND HOW TO MAKE SURE OF YOUR RIGHTS.

IN ADDITION TO THIS PRIVACY POLICY, OUR COOKIE POLICY AND OUR TERMS AND CONDITIONS ARE ALSO AVAILABLE ON THE WEBSITE. WITH REGARD TO OTHER COMPANIES IN THE URBAN SOCIETY GROUP, INCLUDING FOREIGN COMPANIES, PLEASE REFER TO THE SEPARATE PRIVACY/PERSONAL DATA POLICIES OF SUCH COMPANIES.

WE WILL CONSTANTLY REVIEW THE BEST WAY TO PROCESS YOUR DATA. WE AIM ABOVE ALL TO ENSURE THAT YOUR FUNDAMENTAL RIGHTS ARE NOT AFFECTED. WE WILL THEREFORE PAY PARTICULAR ATTENTION TO THE RISK OF DISCRIMINATION, IDENTITY THEFT, FINANCIAL LOSSES, LOSS OF REPUTATION AND DATA CONFIDENTIALITY IN GENERAL.

DATA CONTROLLER AND CONTACT INFORMATION

THE MANAGER AND OWNER OF THIS WEBSITE IS:

SERVICE COMPLET SRL
VIA DEL LAURO, 9
20121 MILAN, ITALY
E-MAIL: INFO@THEURBANSOCIETY.IT

COLLECTION OF PERSONAL DATA

THE USER WILL ALWAYS BE INFORMED OF THE COLLECTION OF PERSONAL DATA CONCERNING THEM. THE USER WILL ALSO BE INFORMED ABOUT THE PURPOSE FOR WHICH WE CARRY OUT THE PROCESSING.

THIS INFORMATION IS PROVIDED BY REFERENCE TO THIS PRIVACY POLICY OR BY RECEIVING SEPARATE INFORMATION, FOR EXAMPLE THROUGH A REQUEST FOR ACCEPTANCE/CONSENT TO PROCESSING.

WE NOTE THAT CERTAIN DATA IS AN ESSENTIAL REQUIREMENT TO BE ABLE TO COMPLETE THE DESIRED ACTION, FOR EXAMPLE COMPLETING A TRANSACTION ON OUR WEBSITE.

  1. USER DATA PROCESSED BY US

OUR PROCESSING OF YOUR PERSONAL DATA IS CARRIED OUT TO PROVIDE A BETTER SERVICE TO YOU AND ENSURE THE QUALITY OF THE PRODUCTS AND SERVICES WE OFFER YOU.

PERSONAL DATA MAY BE COLLECTED AND PROCESSED IN RELATION TO:

  • USE OF OUR WEBSITE WITHOUT SIMULTANEOUS PURCHASE, FOR EXAMPLE USING COOKIES.
  • ACCEPTANCE OF OUR COOKIES BY THE USER.
  • PURCHASES THROUGH OUR WEBSITE.
  • THE COMMUNICATION BY THE USER OF HIS SENSITIVE DATA IN A THE URBAN SOCIETY POINT OF SALE.
  • REQUESTS TO OUR CUSTOMER SERVICE.
  • CUSTOMER DATA MANAGEMENT.
  • REQUEST FOR RETURN OR EXCHANGE.
  • APPLYING FOR A JOB.
  • PARTICIPATION IN COMPETITIONS, EVENTS AND SIMILAR.
  • SUBSCRIBE TO OUR NEWSLETTER.
  • DISTRIBUTION OF MARKETING MATERIAL.
  • COLLECTION AND EVALUATION OF CONSUMER REVIEWS.
  • STATISTICS.
  • OTHER MARKETING INITIATIVES.

THE DATA WE MAY COLLECT AND PROCESS TYPICALLY INCLUDE ONE OR MORE OF THE FOLLOWING INFORMATION:

  • CONTACT INFORMATION, FOR EXAMPLE, NAME, ADDRESS, TELEPHONE NUMBER AND EMAIL ADDRESS.
  • ORDER DATA, PURCHASE HISTORY, PAYMENT INFORMATION.
  • CONTACT INFORMATION ON EMPLOYEES AND SUPPLIERS.
  • CONSENT TO MARKETING, NEWSLETTERS OR COMPETITIONS.
  • USE AND BEHAVIOR RELATING TO CLICKS COLLECTED THROUGH COOKIES INHERENT TO YOUR USE OF OUR WEBSITE OR THROUGH OUR MARKETING ACTIVITIES.
  • INFORMATION ABOUT USER BEHAVIOR ON OUR WEBSITE.
  1. THE PURPOSE OF OUR PROCESSING OF YOUR PERSONAL DATA

OUR COLLECTION AND PROCESSING OF YOUR PERSONAL DATA IS BASED ON CERTAIN STATED PURPOSES OR OTHER LEGITIMATE BUSINESS PURPOSES. THESE MAIN PURPOSES INCLUDE:

  • THE PROCESSING OF THE USER’S PURCHASES AND THE SUBSEQUENT DELIVERY OF YOUR ORDER.
  • CUSTOMER ASSISTANCE AND CUSTOMER SERVICE.
  • MARKETING, INCLUDING NEWSLETTERS, COMPETITIONS, EVENTS, ONLINE ADVERTISING, SURVEYS, ETC.
  • MARKETING IMPROVEMENT AND OPTIMIZATION, ALSO THANKS TO THE USE OF PIXEL SPY.
  • IMPROVEMENT AND OPTIMIZATION OF THE USER EXPERIENCE.
  • SUBMITTING AN APPLICATION FOR A POSITION WITH US.
  • COMPLIANCE WITH THE REQUIREMENTS UNDER APPLICABLE LEGISLATION.
  • FRAUD PREVENTION.

ONLY THE DATA NECESSARY TO SATISFY SUCH PURPOSES WILL BE RELEVANT AND OUR PROCESSING WILL THEREFORE BE LIMITED TO SUCH PERSONAL DATA. ONCE THE PURPOSE OF THE COLLECTION AND PROCESSING HAS BEEN ACHIEVED, THE USER’S PERSONAL DATA WILL BE DELETED, UNLESS THERE ARE LEGAL REQUIREMENTS WHICH PROVIDE FOR A SPECIAL RETENTION PERIOD.

HOWEVER, THE DATA MAY BE PROCESSED AND STORED FOR A LONGER PERIOD IN ANONYMIZED FORM. IN ANONYMIZED FORM THE DATA WILL NOT BE ATTRIBUTABLE TO THE USER.

THE ASSESSMENT OF THE ACHIEVEMENT OF THE PURPOSE IS BASED ON A CONCRETE ASSESSMENT. THIS ASSESSMENT TAKES INTO CONSIDERATION, FOR EXAMPLE, THE NATURE OF THE INDIVIDUAL INFORMATION, THE REASON FOR REGISTRATION AND WHAT THE INFORMATION IS USED FOR.

BEFORE COLLECTING THE USER’S PERSONAL DATA, A SPECIFIC ASSESSMENT IS ALSO MADE TO VERIFY WHETHER IT IS POSSIBLE TO LIMIT THE AMOUNT OF PERSONAL DATA THAT MUST BE COLLECTED AND PROCESSED. WE WILL ALSO CARRY OUT A CONCRETE ASSESSMENT TO CHECK WHETHER IT IS POSSIBLE TO PROCESS YOUR PERSONAL DATA IN ANONYMOUS OR PSEUDONYMIZED FORM.

OUR PROCESSING OF YOUR PERSONAL DATA WILL ONLY INCLUDE DATA THAT IS NECESSARY TO PROCESS ON THE BASIS OF THE STATED PURPOSE(S), AS WELL AS DATA NECESSARY TO COMPLY WITH LEGAL OR CONTRACTUAL OBLIGATIONS.

  1. OBTAINMENT OF CONSENT BEFORE DATA PROCESSING OR PROCESSING FOLLOWING ANOTHER LEGAL BASIS

WE WILL OBTAIN YOUR CONSENT BEFORE PROCESSING YOUR INFORMATION OR BASED THE PROCESSING ON ANOTHER LEGAL BASIS. WE WILL INFORM YOU ABOUT THE BASIS AND PURPOSE OF THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA, POSSIBLY REFERRING TO THIS PRIVACY POLICY.

AMONG OTHER THINGS, WE OBTAIN YOUR CONSENT FOR SENDING NEWSLETTERS, FOR MARKETING BASED ON COOKIES, ON SMS, WHEN COMMUNICATION OF SENSITIVE DATA AT THE URBAN SOCIETY POINTS OF SALE, AND APPLICATIONS FOR AN OPEN JOB POSITION AND IF WE WISH TO KEEP YOUR APPLICATION FOR FUTURE RECRUITMENT.

CONSENT IS OBTAINED ON THE BASIS OF ART. 6(A) OF THE GENERAL DATA PROTECTION REGULATION.

POSSIBLE BASES OTHER THAN CONSENT FOR THE PROCESSING OF YOUR DATA

BELOW, WE LIST THE REASONS ON WHICH WE PROCESS YOUR DATA, EVEN NOT BASED ON YOUR PRIOR CONSENT. THIS LIST IS NOT EXHAUSTIVE.

EXECUTION OF YOUR ORDER VIA OUR WEBSITE

FOR PURCHASES MADE THROUGH OUR WEBSITE, WHEN YOU PROVIDE US WITH CONTACT AND PAYMENT INFORMATION, WE USE YOUR DATA TO BE ABLE TO PROCESS AND COMPLETE THE PURCHASE IN ACCORDANCE WITH ART. 6(B)(C) OF THE PERSONAL DATA PROTECTION REGULATION.

REQUESTS ON THE INITIATIVE OF THE USER TO CUSTOMER SERVICE

WHEN YOU CONTACT OUR CUSTOMER SERVICE VIA CHAT, E-MAIL OR TELEPHONE, WE RECORD THE PERSONAL DATA THAT YOU PROVIDE TO US. OUR CUSTOMER SERVICE HAS ACCESS TO ALL INFORMATION RELATING TO THE CUSTOMER’S ORDER, THUS MAKING IT POSSIBLE TO HELP THE USER IN THE BEST POSSIBLE WAY, INCLUDING IF THE USER HAS QUESTIONS ABOUT HIS ORDER OR WISH TO RETURN AN ITEM. OUR CUSTOMER SERVICE TEAM ALSO HAS ACCESS TO ALL PREVIOUS CORRESPONDENCE WITH YOU, AS THIS ALLOWS US TO PROVIDE YOU WITH A BETTER SERVICE.

IN CASE OF USE OF THE “PRE-ORDER” SERVICE WE WILL USE THE USER’S E-MAIL ADDRESS TO SEND A NOTIFICATION WHEN THE DESIRED ITEM WILL BECOME AVAILABLE AGAIN.

THE BASIS FOR THE PROCESSING OF THE USER’S PERSONAL DATA IN RELATION TO YOUR INITIATIVE IS GIVEN BY ART. 6 (1)(B)(F) OF THE GENERAL DATA PROTECTION REGULATION. IF YOUR INFORMATION IS RECORDED IN RELATION TO YOUR REQUEST, UPON OUR RESPONSE YOU WILL RECEIVE A REFERENCE TO OUR PRIVACY POLICY.

REQUESTS ON YOUR INITIATIVE IN CASE OF APPLICATION FOR A JOB

WE KEEP THE SOLICITATED APPLICATIONS FOR THE ENTIRE DURATION OF THE SELECTION PROCEDURE. IF WE ANNOUNCE THE REJECTION OF YOUR APPLICATION BUT WISH TO KEEP IT FOR THE FUTURE, WE WILL OBTAIN YOUR CONSENT.

IF YOU AGREE TO STORAGE, YOUR APPLICATION WILL GENERALLY DELETED AFTER 6 MONTHS, UNLESS OTHERWISE AGREED.
HOWEVER, IF YOU SUBMIT AN UNSOLICITED APPLICATION AND THERE ARE NO VACANCIES AT THAT TIME, BUT WE WISH TO KEEP YOUR APPLICATION FOR A FUTURE JOB, WE WILL NOTIFY YOU HOW LONG WE WILL KEEP YOUR APPLICATION AND FOR WHAT PURPOSE. WE GENERALLY KEEP THE APPLICATION FOR 6 MONTHS.

THE BASIS FOR THE PROCESSING OF THE USER’S PERSONAL DATA IN RELATION TO YOUR INITIATIVE IS GIVEN BY ART. 6 (1)(B)(F) OF THE GENERAL DATA PROTECTION REGULATION. IF YOUR INFORMATION IS RECORDED IN RELATION TO YOUR REQUEST, UPON OUR RESPONSE YOU WILL RECEIVE A REFERENCE TO OUR PRIVACY POLICY.

IMPROVING AND OPTIMIZING USER EXPERIENCE AND OTHER MARKETING ACTIVITIES

IN ORDER TO PROVIDE YOU WITH THE MOST RELEVANT NEWS AND MARKETING BASED ON YOUR INTERESTS, WE AND OUR PARTNERS USE YOUR PERSONAL DATA TO PERSONALIZE TIPS AND PROMOTIONS ON OUR WEBSITE AND PROVIDE YOU WITH RELEVANT MARKETING ON OTHER SITES WEB AND SOCIAL MEDIA.

TO DO THIS, WE USE INFORMATION ABOUT YOUR USE OF OUR WEBSITE AND OUR SERVICE, INCLUDING YOUR ORDER HISTORY AND PROFILE INFORMATION. THIS INFORMATION MAY BE USED IN CONJUNCTION WITH OTHER INFORMATION THAT YOU HAVE PROVIDED TO OUR BUSINESS PARTNERS OR THAT OUR BUSINESS PARTNERS HAVE COLLECTED THEMSELVES, INCLUDING THROUGH COOKIES, WHICH THEY USE WHEN YOU VISIT OUR WEBSITE.

THE MARKETING COOKIES WE USE COLLECT, AMONG OTHERS, INFORMATION ABOUT YOUR STYLE PREFERENCES, DEVICE ID, GEOLOCATION BASED ON YOUR IP ADDRESS, AND YOUR GENERAL BROWSING BEHAVIOR ON OUR WEBSITE AND SOCIAL MEDIA. THIS INFORMATION IS USED TO TARGET RECOMMENDATIONS AND PROMOTIONS ON OUR WEBSITE AND SOCIAL MEDIA.

WE STATE THAT THE USE OF YOUR PERSONAL INFORMATION TO SEND MARKETING MATERIAL WILL ONLY TAKE PLACE IF THE USER HAS GIVEN US HIS PRIOR CONSENT, UNLESS THE LAW ALLOWS US TO CONTACT THE USER WITHOUT YOUR PRIOR CONSENT.

THE USER CAN ALWAYS OBJECT TO OUR PROCESSING OF HIS PERSONAL DATA FOR DIRECT MARKETING PURPOSES BY CONTACTING OUR CUSTOMER SERVICE AT THE EMAIL ADDRESS INFO@THEURBANSOCIETY.IT

PREVENTION OF FRAUD AND GUARANTEE OF LEGAL CLAIMS

THE INFORMATION YOU PROVIDE TO US AT THE TIME OF PURCHASE ON OUR WEBSITE MAY BE USED IN CONNECTION WITH THE PREVENTION AND INVESTIGATION OF SUSPECTED FRAUD. IN THIS REGARD, WE MAY ALSO RECEIVE FURTHER INFORMATION FROM OUR PAYMENT SOLUTION PROVIDERS, ON THE BASIS OF ART. 6(F) OF THE GENERAL DATA PROTECTION REGULATION.

REGULATORY REQUIREMENTS

WE STORE YOUR PERSONAL DATA IN ORDER TO COMPLY WITH VARIOUS REGULATORY REQUIREMENTS, E.G. ACCOUNTING RULES, PURSUANT TO ART. 6(C) OF THE GENERAL DATA PROTECTION REGULATION.

WHEN WE REFER TO A TREATMENT BASED ON ART. 6(F) OF THE GENERAL DATA PROTECTION REGULATION, THE ASSESSMENT OF LEGITIMATE INTERESTS WILL BE BASED ON A CONCRETE ASSESSMENT. AMONG OTHER THINGS, WE WILL TAKE INTO CONSIDERATION YOUR INTERESTS, THE PERSONAL INFORMATION IN QUESTION AND THE WEIGHT OF LEGITIMATE INTERESTS.

  1. PROTECTION OF PERSONAL DATA

OUR PROCESSING OF PERSONAL DATA IS CARRIED OUT ACCORDING TO INTERNAL PROCEDURES. THE PROCEDURES CONTAIN INSTRUCTIONS AND MEASURES INTENDED TO PROTECT THE USER’S PERSONAL DATA.

WE THEREFORE PROCESS YOUR PERSONAL DATA IN A MANNER TO PREVENT THE DESTRUCTION, LOSS, ALTERATION OR UNAUTHORIZED PUBLICATION OF YOUR PERSONAL DATA AS WELL AS UNAUTHORIZED ACCESS TO OR KNOWLEDGE OF YOUR PERSONAL DATA.

IN THE EVENT OF A SECURITY BREACH THAT PRESENTS A HIGH RISK OF DISCRIMINATION, IDENTITY THEFT, FINANCIAL LOSS, LOSS OF REPUTATION OR OTHER SIGNIFICANT INCONVENIENCE TO YOU, WE WILL NOTIFY YOU AS SOON AS PRIOR TO THE SECURITY BREACH. IN ACCORDANCE WITH THE RELEVANT LAW, THE COMPETENT AUTHORITIES WILL ALSO BE INFORMED OF THE BREACH.

  1. COOKIES

THE PURPOSES AND LEGAL BASIS FOR THE PROCESSING OF THE USER’S PERSONAL DATA

WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF DIFFERENT TYPES OF COOKIES FOR DIFFERENT PURPOSES:

  • NECESSARY
  • FUNCTIONAL
  • MARKETING
  • SOCIAL MEDIA
  • PERFORMANCE

MORE INFORMATION ABOUT THE DIFFERENT TYPES OF COOKIES AND WHO WE SHARE DATA WITH IS AVAILABLE IN OUR PRIVACY POLICY.

THE LEGAL BASIS FOR OUR USE OF COOKIES:

  • THE COLLECTION AND PROCESSING OF PERSONAL DATA ON THE BASIS OF THE NECESSARY COOKIES ARE CARRIED OUT IN ACCORDANCE WITH ART. 6(F) OF THE GENERAL DATA PROTECTION REGULATION. THE USER CANNOT THEREFORE REFUSE THE INSERT OF SUCH COOKIES, BUT YOU CAN FIND MORE INFORMATION ON HOW TO DELETE SUCH COOKIES IN OUR COOKIE POLICY AVAILABLE ON OUR WEBSITE.
  • THE COLLECTION AND PROCESSING OF PERSONAL DATA THROUGH FUNCTIONAL, STATISTICAL AND MARKETING COOKIES TAKE PLACE ON THE LEGAL BASIS OF ART. 6(A) AND (F) OF THE GENERAL DATA PROTECTION REGULATION, SINCE THE COLLECTION IS TAKEN ON THE BASIS OF THE USER’S CONSENT TO THE COOKIE POLICY AND THEREFORE THE PROCESSING OF PERSONAL DATA IS ALSO BASED ON OUR LEGITIMATE INTEREST IN BEING ABLE TO OPTIMIZE WEBSITE FUNCTIONS, INFORMATION AND CONFIGURATION FOR THE BENEFIT OF THE USER.

DELETION OF PERSONAL DATA COLLECTED THROUGH COOKIES

THE USER’S PERSONAL DATA WILL BE DELETED ONCE THE PURPOSE OF COLLECTION IS ACHIEVED AND IF NO OTHER LEGAL BASIS FOR STORAGE EXISTS.

  1. SHARING OF PERSONAL DATA

WHEN SHARING YOUR PERSONAL DATA, THE URBAN SOCIETY IS RESPONSIBLE FOR THE MANAGEMENT AND PROCESSING OF SENSITIVE DATA. IN ORDER TO PROPERLY CARRY OUT OUR ACTIVITIES, ANY THIRD PARTIES MAY PARTICIPATE IN THE PROCESSING OF THE USER’S SENSITIVE DATA. ANY THIRD PARTIES WITH WHICH WE COLLABORATE OR WHO ARE IN ANY WAY PART OF OUR CORPORATE STRUCTURE ARE REQUIRED TO COMPLY WITH STRICT SECURITY STANDARDS WHEN PROCESSING YOUR SENSITIVE DATA.

WE MAY NEED TO SHARE YOUR SENSITIVE DATA WITH THE FOLLOWING AUTHORIZED THIRD PARTIES (NON-EXHAUSTIVE LIST):

  1. PUBLIC AUTHORITIES OR LAW ENFORCEMENT
  2. SERVICE PROVIDERS OF IT SYSTEMS USED FOR PERSONNEL SELECTION, WEBSITE MANAGEMENT AND CUSTOMER ASSISTANCE
  3. PAYMENT SERVICE PROVIDERS
  4. MARKETING SERVICE PROVIDERS THROUGH NEWSLETTERS AND SMS
  5. IT SERVICE PROVIDERS
  6. SHIPPING AND/OR RETURNS MANAGEMENT PARTNER COMPANY
  7. COMPANIES AFFILIATED OR CONTROLLED BY THE URBAN SOCIETY AND/OR SERVICE COMPLET SRL
  8. PARTNERS PROVIDING E-COMMERCE AND MARKETING SYSTEMS AND AFFILIATES
  9. MANAGING PARTNERS OF THE URBAN SOCIETY POINTS OF SALE
  10. ACCOUNTANTS, LAWYERS AND OTHER CONSULTANTS

TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EU/EEA
IN SOME CASES, PARTNERS MAY BE OUTSIDE THE EU/EEA.

THESE PARTNERS MAY PROCESS PERSONAL DATA ONLY ON BEHALF OF THE URBAN SOCIETY AND/OR SERVICE COMPLET SRL BY OBSERVING THE INSTRUCTIONS OF THE URBAN SOCIETY. WE ALWAYS MAKE SURE THAT THE LEVEL OF DATA PROTECTION IS SUFFICIENT TO PROTECT YOUR PERSONAL DATA.

UNLESS OTHERWISE PROVIDED, THE TRANSFER OF DATA IS GUARANTEED BY THE STANDARD CONTRACTUAL CONDITIONS ESTABLISHED BY THE EUROPEAN COMMISSION. THE TRANSFER MAY ALSO BE GUARANTEED BY ANOTHER LEGAL BASIS, WHICH SIMILARLY GUARANTEES THE SECURITY OF THE PROCESSING AND REGISTRATION OF THE USER’S DATA, PURSUANT TO ART. 6(A)(B)(C)(D)(E)(F) 45.

SOME OF OUR PARTNERS USE SUBCONTRACTORS OR SUB-EMPLOYMENTS LOCATED OUTSIDE THE EU/EEA. IN CASES LIKE THIS, OUR PARTNERS ARE REQUIRED TO MAKE SURE THAT YOUR PERSONAL DATA IS ADEQUATELY PROTECTED.

  1. CANCELLATION

ONCE THE PURPOSE OF PROCESSING SENSITIVE DATA HAS BEEN ACHIEVED, THE USER’S DATA WILL BE DELETED, UNLESS THERE ARE LEGAL REQUIREMENTS WHICH PROVIDE FOR A LONGER RETENTION PERIOD. IF THE PROCESSING OF THE USER’S SENSITIVE DATA DEPENDS ON THE EXPRESS CONSENT OF THE USER, ITS REVOCATION IMPLIES THE DELETION OF THE DATA. HOWEVER, WE HAVE THE RIGHT TO STORE YOUR SENSITIVE DATA IN ANONYMOUS FORM.

  1. USER RIGHTS

UNDER THE DATA PROTECTION REGULATION, YOU HAVE SEVERAL RIGHTS IN CONNECTION WITH OUR PROCESSING OF INFORMATION ABOUT YOU.

IF YOU WISH TO USE THESE RIGHTS, PLEASE CONTACT US AT THE EMAIL ADDRESS INFO@THEURBANSOCIETY.IT. IT IS ALSO POSSIBLE TO WRITE TO US AT THE FOLLOWING ADDRESS: THE URBAN SOCIETY – VIA PIETRASANTA, 14 – 20121 MILAN OR SERVICE COMPLET SRL – VIA DEL LAURO 9 – 20121 – MILAN.

THE RIGHT TO VIEW INFORMATION (RIGHT OF ACCESS)

YOU HAVE THE RIGHT TO BE INFORMED AT ANY TIME ABOUT THE PERSONAL DATA CONCERNING YOU AND WHICH WE PROCESS, BUT WITH CERTAIN LEGAL EXCEPTIONS.

RIGHT TO RECTIFICATION (AMENDMENT)

YOU HAVE THE RIGHT TO HAVE INCORRECT INFORMATION ABOUT YOU CORRECTED.

IF THERE ARE RELEVANT CHANGES RELATING TO THE PERSONAL DATA WE HAVE COLLECTED, THE USER CAN CONTACT US AT THE EMAIL ADDRESS INFO@THEURBANSOCIETY.IT

THE RIGHT TO BE FORGOTTEN AND THE RIGHT TO WITHDRAW CONSENT

IN SPECIAL CASES, YOU HAVE THE RIGHT TO HAVE INFORMATION CONCERNING YOU DELETED BEFORE THE PERIOD NECESSARY FOR OUR ORDINARY GENERAL DELETION PROCESS.

YOUR CONSENT IS VOLUNTARY AND MAY BE WITHDRAWN AT ANY TIME BY CONTACTING US.

PLEASE NOTE THAT IF YOU CHOOSE TO DELETE YOUR INFORMATION OR WITHDRAW YOUR CONSENT WITH RESPECT TO INFORMATION YOU PROVIDE TO US, WE WILL NOT BE ABLE TO PROCESS YOUR INFORMATION UNLESS WE ARE LEGALLY OR CONTRACTUALLY REQUIRED TO DO SO.

IF YOU CHOOSE TO WITHDRAW YOUR CONSENT, THIS WILL NOT AFFECT THE LEGALITY OF OUR PROCESSING OF PERSONAL DATA BASED ON YOUR PREVIOUS CONSENT UNTIL YOU WITHDRAW YOUR CONSENT.

RIGHT TO LIMITATION

IN CERTAIN CASES, YOU HAVE THE RIGHT TO LIMIT THE PROCESSING OF YOUR PERSONAL DATA. IF YOU HAVE THE RIGHT TO RESTRICT DATA PROCESSING, EXCEPT FOR STORAGE, WE MAY ONLY PROCESS THE INFORMATION WITH YOUR CONSENT OR FOR THE PURPOSE OF ESTABLISHING, ENFORCEING OR DEFENDING LEGAL RIGHTS OR TO PROTECT A PERSON OR IMPORTANT PERSONS PUBLIC INTERESTS IN THE FUTURE PURSUANT TO ART. 6(A)(B)(C)(D)(E)(F) OF THE GENERAL DATA PROTECTION REGULATION.

RIGHT TO OBJECT

IN CERTAIN CASES, YOU HAVE THE RIGHT TO OBJECT TO OUR OTHERWISE LAWFUL PROCESSING OF YOUR PERSONAL DATA. YOU MAY ALSO OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR THE USE OF DIRECT MARKETING.

RIGHT TO TRANSFER INFORMATION (DATA PORTABILITY)

IN CERTAIN CASES, THE USER HAS THE RIGHT TO RECEIVE THEIR PERSONAL DATA IN A STRUCTURED, COMMONLY USED, MACHINE-READABLE FORMAT AND TO HAVE SUCH PERSONAL DATA TRANSFERED FROM ONE DATA CONTROLLER TO ANOTHER WITHOUT IMPEDIMENT.

LINKS TO OTHER WEBSITES, ETC.

OUR WEBSITE MAY CONTAIN LINKS TO OTHER SITES OR INCORPORATED SITES. WE ARE NOT RESPONSIBLE FOR THE CONTENT OF OTHER COMPANIES’ WEBSITES OR FOR THE PRACTICES THESE COMPANIES ADOPTE WITH REGARD TO THE COLLECTION OF PERSONAL DATA. WHEN VISITING OTHER WEBSITES, YOU SHOULD READ THEIR PRIVACY POLICIES AND OTHER RELEVANT INFORMATION.

PROFILING

THE URBAN SOCIETY MAY USE PROFILING TO ADDRESS OUR MARKETING. THIS HAPPENS WHEN YOU HAVE GIVEN US CONSENT TO RECEIVE MARKETING MATERIALS, INCLUDING OUR NEWSLETTER.

YOU CAN ALWAYS OBJECT TO OUR USE OF YOUR PERSONAL DATA FOR DIRECT MARKETING. IF YOU OBJECT TO OUR USE OF YOUR PERSONAL DATA, WE WILL CEASE PROCESSING YOUR PERSONAL DATA AND DELETE ALL OF YOUR DATA.

COMPLAINTS

IF YOU APPEAL AGAINST THE PROCESSING OF YOUR PERSONAL DATA, PLEASE CONTACT US BY EMAIL, TELEPHONE OR LETTER AS INDICATED ABOVE.


LAST UPDATED MARCH 30, 2024. THE URBAN SOCIETY RESERVES THE RIGHT TO CORRECT OUR PRIVACY POLICY.